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Hotel Metropole Lourdes, Lourdes
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Key details
About the Hotel
17 Rue Des Carrieres De Peyramale,
Lourdes,
France,
65100,
Occitanie
Hotel Metropole is a 3-star establishment situated 0.1 miles from Lourdes' Sanctuary. This hotel offers modern accommodations in a location significant for its historical and spiritual relevance. Guests can enjoy a range of facilities and amenities that cater to both individuals and groups. The warm welcome and attentive service enhance the overall experience during your stay.
Location
Located in the historical district, Hotel Metropole is within a 10-minute walk of important landmarks like the Basilica of the Immaculate Conception and the Grotto of Massabielle. The hotel is easily accessible, situated 9.5 miles from Tarbes Lourdes Pyrénées Airport and a short walk from the train station. Local attractions, including the Lourdes Wax Museum and Massey Garden, are also close by.
Rooms
The hotel features 81 renovated rooms designed for comfort and convenience. Each room is equipped with a private bathroom featuring a bath or shower, a flat-screen satellite TV, and complimentary toiletries. All rooms include a balcony, allowing guests to take in the surrounding views. Accessible rooms are available for individuals with reduced mobility.
Eat & Drink
Guests can savor traditional and refined cuisine served in the hotel restaurant, which accommodates up to 220 diners. A varied buffet breakfast is provided daily, with options available for vegetarian diets and special requests. The bar/lounge offers a selection of beverages to enjoy in a relaxed setting.
Leisure & Business
Hotel Metropole provides an inviting terrace and garden for guests to unwind outdoors. Business amenities include a 24-hour reception and the ability to arrange tour or ticket assistance for local attractions. The hotel's location also allows for easy excursions to nearby sites and events.
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The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
Great location
Friendly staff
Limited dining options
Facilities could improve
7.6/10
Very good
Rooms
6.5
Location
9.4
Service
9.4
Dining
5.9
Guest reviews
7.6/10
based on 10 review
7.5
7.5/10based on 549 review
Nicholas
United Kingdom,
September
2024
8.2/10
I had a nice stay at this hotel, which is conveniently close to the Lourdes sanctuary and basilicas. The rooms were quite comfortable and had a lovely balcony, perfect for recharging after a long day. The staff was really friendly and welcoming, and the dining options were decent although somewhat limited. Overall, it was a good value for money considering the location.
Rooms
8.0
The rooms were comfortable and had a balcony, which was great for relaxing.
Service
9.0
The service was friendly and helpful, especially when I arrived late; they made me feel very welcomed.
Location
10.0
The location is superb, just a few minutes from the Our Lady of Lourdes sanctuary, making it very convenient for sightseeing.
Dining
7.0
The dining was good with fresh food and hot drinks, but options were limited.
Facilities
7.0
The facilities were adequate, although nothing particularly luxurious stood out.
Great location
Limited dining options
William
United Kingdom,
August
2024
7.6/10
The hotel has a prime location right in the heart of everything, making it easy to explore the area. The rooms are in good shape, although air conditioning would have been a nice touch. The service was warm and welcoming from the moment I arrived, and I felt really taken care of. However, the dining options were not quite up to par, and I was hoping for better quality food. Overall, it's a great spot for those looking to stay close to the Sanctuary but be mindful of the dining experience.
Rooms
8.0
The rooms were in good shape and clean, but I missed having air conditioning. Luckily, I could leave the balcony doors open 24/7 for some fresh air.
Service
9.0
The service was excellent; I received a warm and efficient welcome even though I arrived really late. The staff, especially Shirley, was always helpful and attentive.
Location
9.0
The location is fantastic; it's right near the Sanctuary and surrounded by shops and holy items. However, getting around can be a bit challenging if you have mobility issues.
Dining
5.0
The dining experience was disappointing; the food quality didn’t meet my expectations, especially when compared to other aspects of my stay.
Facilities
7.0
The hotel offered basic facilities, but I didn’t specifically engage with any additional amenities.
Harry
United Kingdom,
August
2024
8.2/10
This hotel is in a superb location, close to the main sites at Lourdes and surrounded by shopping opportunities. The service was excellent, with a particularly helpful staff who went the extra mile for us. However, the breakfast options were quite limited, and the rooms could use a bit more variety in features. Overall, it offers great value for money, especially considering the warm welcome we received.
Rooms
8.0
The rooms were clean and comfortable, but they could benefit from a bit more variety in amenities.
Service
9.0
The service was really good, with everyone being very helpful, especially Olatz, who was always cheerful and welcoming.
Location
10.0
The location is fantastic, very close to the church and basilicas, making it easy to explore Lourdes.
Dining
7.0
The breakfast was good and plentiful, but the options were limited, so it felt a bit repetitive after a couple of days.
Facilities
7.0
The facilities were satisfactory, though I didn't find anything particularly luxurious or modern.
Matthew
United Kingdom,
August
2024
7.4/10
My stay at this hotel was quite pleasant thanks to the great location, just minutes away from the Our Lady of Lourdes sanctuary. The rooms had a charming balcony and were in good condition, though they could use some air conditioning, especially in warmer weather. The staff was incredibly friendly and went above and beyond to help us with any issues. However, the limited dining options were a drawback, and the overall value for money was decent but not outstanding.
Rooms
7.0
The rooms were in good condition and had a nice balcony, but they lacked air conditioning, which made things a bit uncomfortable at times.
Service
9.0
The staff was very friendly and went out of their way to help us with our inquiries and issues. I really appreciated their accommodating nature.
Location
10.0
The location was excellent, just a few minutes from the Our Lady of Lourdes sanctuary and surrounded by shops selling holy items.
Dining
5.0
Dining options were quite limited, which was disappointing, although the food we did have was good and plentiful.
Facilities
6.0
The hotel had decent facilities but nothing particularly outstanding.
Angus
United Kingdom,
July
2024
6.8/10
My stay at this hotel had its ups and downs. While the location is superb, just a stone's throw from the Lourdes Sanctuary, and the staff were exceptionally helpful, the room left much to be desired in terms of condition. The breakfast options were quite basic and didn't really impress me. Overall, I felt the value for money was lacking, especially considering the condition of the accommodations.
Rooms
5.0
The room was spacious but quite basic. It had a small balcony, which was nice, but the overall condition felt old and a bit smelly, not worth the price at all.
Service
10.0
The staff were incredibly helpful, especially when my wife was unwell. Patricia, the housekeeper, went above and beyond to ensure she had food and juice, which we really appreciated.
Location
9.0
The hotel is in a very convenient location, just a short walk to the Lourdes Grotto and close to the basilicas. It’s a great spot if you’re visiting those sites, although it might be a little challenging for anyone with mobility issues.
Dining
5.0
The dining was standard Continental, which was fine, but I wish there were more interesting choices available. The breakfast options were quite limited.
Facilities
6.0
I didn't really explore the facilities much since the room conditions took priority, but I found the amenities generally basic.
Johnny
United Kingdom,
May
2024
7.8/10
My stay at the hotel was really enjoyable thanks to its excellent location just minutes from Our Lady of Lourdes sanctuary. The rooms were in good shape, although a bit dated. The staff were incredibly accommodating, even going out of their way to help us check-in late after a long journey. The dining options were quite limited, which was a downside, but overall, it provided good value for money with the bonus of parking facilities.
Rooms
7.0
The rooms were in very good shape and comfortable, although they felt a bit dated.
Service
10.0
The staff were very helpful and accommodating, especially about our meal times, and they were kind enough to wait up until 2 AM to let us in after our flight was canceled.
Location
9.0
The hotel is excellently located, just a few minutes from the Our Lady of Lourdes sanctuary, though it could be a challenge if you have mobility issues.
Dining
5.0
Dining options were limited and there weren't many choices, which was disappointing.
Facilities
8.0
The parking facilities were a great added bonus, making our stay even more convenient.
Excellent location
Limited dining options
Helen
United Kingdom,
May
2024
8.4/10
The hotel is situated on an uphill road, offering a great location close to the basilicas and not far from the main sites in Lourdes. The rooms, while clean and comfortable, felt a bit dated. The staff's warm welcome was notable, and they were very helpful throughout my stay. Parking facilities are an added bonus. However, the lack of air conditioning in the rooms can make for a stuffy experience during warm days.
Rooms
7.0
The rooms were clean and comfortable, but they felt a bit dated, and there was no air conditioning. However, I appreciated that the security allowed me to leave the balcony doors open.
Service
9.0
The staff went above and beyond to assist me, always being extremely helpful and friendly during my stay.
Location
9.0
The location is very good, close to the basilicas and the main sites at Lourdes, which made it convenient for exploring. Plus, there's parking available, which is a great advantage.
Dining
Facilities
Mick
United Kingdom,
May
2024
7.0/10
The hotel is in a great location, really close to the Lourdes Grotto and surrounded by shops selling holy items. The service was fantastic, especially with Patricia going out of her way to make sure I was well taken care of. However, the rooms were not very clean and had a musty smell, which was quite disappointing. Overall, the value for money isn't ideal given the room conditions.
Rooms
5.0
The rooms were not very clean, quite dusty, and a bit smelly. The place definitely felt old and could use some renovation.
Service
10.0
The staff was fantastic and incredibly friendly, going the extra mile to ensure I had everything I needed. A special shoutout to Patricia for her thoughtful gesture with food and juice.
Location
9.0
The location is great, especially if you want to visit the Lourdes Grotto, but it might be a challenge for those with mobility issues.
Dining
7.0
The dining experience was decent, with fresh food and hot drinks, but nothing really stood out.
Facilities
5.0
Facilities were basic, but you could tell the hotel was getting a bit old.
Desmond
United Kingdom,
May
2024
7.4/10
I had a lovely stay at the hotel, which boasted a fantastic location just a few minutes away from the Lourdes Sanctuary. The rooms were mostly clean and comfortable, but they did show a bit of age. The staff were incredibly friendly and attentive, especially Patricia, who went above and beyond to help my wife when she was unwell. However, I did find the dining options to be quite basic and limited. Overall, it was a decent value for money considering its prime location.
Rooms
7.0
The rooms were mostly clean and comfortable, but they showed some signs of age.
Service
10.0
The staff was incredibly friendly and went out of their way to help, especially Patricia who prepared food for my wife.
Location
9.0
The location was fantastic, just a few minutes from the Lourdes Sanctuary, making it very convenient.
Dining
5.0
The dining options were quite basic and limited, which was a bit disappointing.
Facilities
6.0
The facilities were decent but nothing particularly stood out.
John
United Kingdom,
May
2024
7.4/10
I had a pleasant stay at this hotel, thanks to the fantastic location and friendly staff. While the rooms could definitely use some updating and aren't the cleanest, the service was top-notch, making me feel welcomed throughout my visit. Dining was good, but not exceptional. Overall, it's decent value for money, especially considering the location near major attractions.
Rooms
5.0
The rooms are old and could use some updating, and I noticed they weren't very clean. We stayed on the third floor with no air conditioning, but we could keep the balcony doors open for fresh air.
Service
9.0
The service was fantastic—everyone was lovely and very accommodating, especially Olatz, who always had a warm smile.
Location
10.0
The hotel's location is perfect, just a short distance from the Pyrenees and surrounded by a shopping area filled with holy items, which is a great bonus.
Dining
7.0
Dining was good, with fresh food and hot drinks available, but nothing overly special.
Facilities
6.0
Facilities are decent, though I didn't find anything particularly remarkable about them.
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